Reminders, prescription verification, follow-up booking, and a navigator on standby for the cases that need a person. Runs alongside your existing care team, inside your EHR, with results visible from week one.
drop in 90-day all-cause readmissions, year over year.
Automated outbound call to every discharged patient within 48 hours. AI handles confirmation and verification; escalates to a navigator on any red flag.
Confirms the patient has the medication and knows how to take it. Hand-off to a 24-hour pharmacy if there's a barrier.
Books the first post-discharge primary care visit inside the window your quality measures require. Back on your EHR, same day.
If a patient describes worsening symptoms, the call transfers to a clinical navigator. The navigator has full chart context before they say hello.
The discharge note fires an event from your EHR. No list-building, no overnight batch, no manual upload.
Within 48 hours, an AI voice agent reaches the patient, verifies meds, books follow-up, and writes back to the chart.
Any case the AI can't finish routes to a trained Rely navigator in the same conversation. The patient never feels a hand-off.
Read and write directly into any modern EHR. Twilio / Nylas-based telephony with full call recording and audit trails.
Population-level gap identification, plain-language outreach across voice and text, and a real person on the line for th…
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Learn more →30-minute walk-through with our team. We'll show you the current deployment, the dashboards, and a clear path from pilot to live operations.