For the patients who can't be reached by phone. Rely navigators embed in your emergency departments, clinics, and at the bedside, working in lockstep with the AI layer above them.
patients engaged on-site at one ED partner during the case-study period.
High-risk discharges get a navigator at the bedside before they walk out. Follow-up booked, transportation confirmed, meds in hand.
Dedicated linkage-to-care navigators for substance use and STI programs. Warm hand-off to MAT, behavioral health, and recovery services.
Housing, food, transportation, benefits. Navigators handle the warm hand-off, document every step, and follow up until it sticks.
What starts at the bedside continues through the AI layer. The patient has one number, one relationship, one file.
Rely navigators are embedded in your ED, clinic, or service line. Badged, trained on your protocols, part of the care team.
Every navigator action flows into the Rely system. The AI layer picks up outpatient follow-up from there.
Dashboards of on-site engagements, linkage-to-care rates, readmission trends, and downstream utilization.
Navigators document in your EHR. They work alongside your case managers and social workers. No parallel charting, no shadow system.
Reminders, prescription verification, follow-up booking, and a navigator on standby for the cases that need a person. Ru…
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Learn more →30-minute walk-through with our team. We'll show you the current deployment, the dashboards, and a clear path from pilot to live operations.